DIGIVESTASI - After undergoing maintenance for three days, from September 11 to 14, the Indodax platform is accessible again. However, asset trading, depositing, and withdrawing activities do not seem to have fully recovered. A number of users reported that the withdrawal process took longer than usual, even reaching more than an hour.

Indodax CTO, William Sutanto, through his X account, stated that “In the next few days, the system will return to normal, and the balance of member assets, both in rupiah and crypto, will be the same as before maintenance. After all is done, assets can be traded or transferred as usual.”

Indodax is known to have experienced a hack on September 11, 2024, which caused the loss of crypto assets worth more than Rp330 billion. To prevent further losses, Indodax conducted analysis and improvements to trace the origin of the attack.

Oscar Darmawan, CEO of Indodax, revealed to Coinvest that early indications suggest this hack is related to North Korea (DPRK). Recognizing this potential global threat, Indodax immediately coordinated with the Cyber Headquarters of the Criminal Investigation Police to handle the incident quickly and effectively.

“DPRK-affiliated hacker groups often attack other global crypto exchanges. They usually target exchanges with large liquidity and international scale,” Oscar explained.

Regarding asset security, Oscar guarantees that user funds are safe. Indodax also published its asset reserves of more than Rp11.5 trillion, with the following details:

- 4,806 Bitcoin (BTC): worth Rp4.3 trillion
- 36,915 Ethereum (ETH): worth Rp1.3 trillion
- Various other crypto assets: valued at approximately IDR5.9 trillion

For customers who need further information, Indodax provides 24-hour online and offline customer service at Pondok Indah and Bali Sunset Road offices.