Why BYD Doesn't Have a 'Lifetime Battery' Warranty for Its Electric Cars?

Teknologi Terkini - Posted on 24 February 2024 Reading time 5 minutes

DIGIVESTASI - Build Your Dream (BYD) is a new electric vehicle challenger in Indonesia. To attract consumers, you should consider the customer service guarantee. BYD does not provide a lifetime warranty for the battery. One brand that offers a lifetime battery warranty is Wuling BinguoEV.

The lifetime warranty applies to the main components of the electric vehicle, including battery power, motor drive, and engine control unit. There are some terms that consumers should be aware of regarding the lifetime warranty on the core components of electric vehicles. This program applies to private owners of BingguoEVs in new condition (no operating vehicles or no change of ownership) with a maximum mileage of 30,000 kilometers per year. 


In addition, the Neta V Lifetime Warranty Program specifically applies to the first 2,024 consumers who purchase a NETA V or GIIAS 2023 device. The premise is that the Neta V purchased by consumers will be used in private cars. 


Previously, Neta offered a 5-year or 150,000 km vehicle warranty, an 8-year or 180,000 km battery warranty, and free scheduled maintenance for 4 years or 50,000 km. Recently, MG offered a lifetime battery warranty to 3,000 consumers who purchased the MG 4 EV. 

Then why doesn't BYD apply the same strategy of a lifetime battery warranty? This eight-year warranty is the best we offer specifically for BYD batteries," said BYD Asia Pacific Training Responsible, Mr. Jacob Ma, Assistant to President of PT BYD Motor Indonesia.  


BYD Dolphin, BYD Atto 3, and BYD Seal have a warranty of 6 years or 150,000 km on the vehicle, 8 years or 160,000 km with 70% or better health condition on the traction battery, and 8 years or 150,000 km on the battery of the drive unit. receive. .


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Source: detik.com

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